How to Return an Online Order to Store?

Related FAQ

• What Do I Do If I Receive Faulty Product From Space NK?

  Space NK is always very disappointed on the rare occasions their customers receive a faulty item and they want to resolve these as quickly as possible. If you have identified the fault within 28 days of purchase, then you can return the item under normal returns procedure for a…

• Does Space NK Offer Free Returns?

  FREE Returns on Online Orders and Store PurchasesFor all UK returns to create and print a prepaid returns label*. Peel the label off and attach it to the outside of your parcel. Please allow up to 4 working days after your return has been received for your refund or exchange …

• How to Cancel Or Amend My Order?

  Space NK is very quick at processing orders once they have been placed, so they cannot guarantee that your order can be cancelled or amended before it is dispatched but they will always try. If you notice any errors in your order after placing it, please Contact Space NK after…

• How to Return a European/International Order

  For any parcels delivered outside of the UK, please ensure your parcel is sent back by Recorded Delivery. Space NK strongly recommends that you obtain a postage receipt with your tracking number. Space NK is responsible for your parcel only once it has been received at our…

• Is UK Vat Included In the Price at Space NK?

  All prices include VAT, the total for your order is confirmed at checkout before you proceed to pay and complete your order. Once your parcel arrives in its destination country, local taxes, duties, and charges may be added, which Space NK is not responsible for. Please be awar…