How Do I Cancel an Order At PetCareRx?

If you need to cancel an order, please call PetCareRx toll free at 1-800-844-1427 as soon as possible. If your order has yet to ship, PetCareRx can cancel it free of charge. If your order has already shipped, it will be subject to PetCareRx's return policy.

Related FAQ

  • Why Am I Being Charged Sales Tax?

    To increase customer convenience, PetCareRx has partnered with over 60,000 pharmacies across the United States (e.g., CVS, Walgreens, or Walmart). Customers can now choose to either have their orders delivered to their doorstep or to pick up their prescriptions from a neighborh…

  • Does PetCareRx Offer High Quality Medications for My Pet?

    PetCareRx has been operating as a licensed pharmacy since 1998. All prescription medications dispensed by PetCareRx have been approved by U.S. Food & Drug Administration. All products that are subject to approval by the U.S. Environmental Protection Agency, such as flea &am…

  • Is PetCareRx a Licensed Pharmacy?

    Yes. PetCareRx is a licensed pharmacy in all 50 states, and we dispense the same EPA & FDA approved medication as your veterinarian. PetCareRx is always staffed by multiple licensed pharmacists, and have the most technologically advanced pharmacy systems available to ensure…

  • I Forgot My Password, What Should I Do?

    No problem, simply click on “Sign In” and select the “Forgot password” option on PetCareRx website, enter the email address associated with your account and PetCareRx will send you an email with a temporary password.

  • How Do I Order Refills?

    Ordering refills with PetCareRx is as simple as 1-2-3! If you have placed an order with PetCareRx in the past, you can simply log into your account, click on the “refills” area, and add items straight to your current shopping cart. 

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