How Do I Find My Perfect Hair Color Match?

Related FAQ

• I Purchased a Product From a Representative’s Sample Sale Or Directly From Their Table At an Event. Can I Return It?

  When purchasing products from a Sample Sale or from an event with cash or check, please follow up directly with the YELLOOW representative for information regarding returns.

• Where Do I Send My Return?

  Returns are sent to the following address: Yelloow, LLC   c/o Go-2 Shipping 12248 S. Lone Peak Parkway #106 Draper, UT. 84020 Include the packing slip and reason for your return.

• When Will I Receive My Refund From Yelloow Beauty?

  Refunds are processed within 5-business days after your return has been received. Once the return is processed, the refund should be available within 1-10 business days, depending on your credit card company and/or their billing cycle.

• My Product is On Back Order. Can I Cancel It?

  Yes. If your product is on back order and hasn’t shipped yet, you can cancel your order for a full refund. Please contact the YELLOOW customer support for assistance by emailing info@yelloow.com.

• How Do I Return a YELLOOW Product If It Was a Gift?

  All products must have the original order number to be returned. YELLOOW is happy to help find the order number for products received as a gift. Contact YELLOOW customer support for assistance by emailing info@yelloow.com. YELLOOW will need the name and/or email address of the …