How is a Refund Processed for My Click and Collect Order?

Related FAQ

• What is a Click and Collect Order?

  A click and collect order is one that can be placed online (decathlon.in) and can be collected at a store of your preferred choice.While placing your order online you can select "Collect from (Decathlon Store)" on the shipping page as the option to get the products delivered Fr…

• Can I Provide a Different Address for the Reverse Pickup?

  Yes, a different address can be provided for the reverse pickup. However a pin code check is required to know the service ability.

• How Long Does It Take for a Reverse Pickup to Happen?

  All instructions for the reverse pickup will be sent to decathlon courier partners on the same day or the latest by the next day. The reverse pickup for Metros takes about 3 business days and for Non Metros take about 5 business days to happen after the request has been placed.

• How Long Does It Take for a Refund to Happen?

  Any refund initiated from decathlon's side takes approximately 7-10 working days to reflect in your account. Refund of Shipping ChargeThe shipping charge is refunded ONLY for a whole or complete order that is returned. No shipping charge is refunded for any return of partial or…

• Can the Refund Be Credited to Another Account?

  No. The refund is automatically credited to the account from which the payment was made. No credits to another account can be done.