My Order Value is More Than My Available zCoins. Can I Proceed to Place Order?

Related FAQ

• I Have Forgotten My Login Password, What Do I Do?

  Please click "Forgot Password" on the login page & enter your email id. You will receive a link to help you reset your password.

• I Have Been Charged ₹88 On My Order. Why?

  Break up of this is ₹49 against shipping charges and ₹39 against COD charges.

• The Product I Want to Return Was Bought On Discount. Will I Get Refunded the Full Amount?

  No. You will only receive the exact amount paid for the product.

• How Long Do You Take to Deliver?

  Delivery time depends on your pin code. You can always check by entering your pin code on the product page, below ‘ADD TO CART’ button.

• If I Return the Purchased Product Will the GST Amount Charged Be Refunded?

  Yes. If you return the product as per the returns policy then the applicable GST amount will also be refunded to your Zivame account in the form of ZCoins.