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Related FAQ

• I Have a Large Islamic Population Where I Live, How Can I Open an Eastessence.com Franchise?

  EastEssence.com is growing exponentially as a brand name in EastEssence community. People recognize EastEssence worldwide as the largest affordable modest clothing store. If you have the entrepreneur spirits, access to a large population of potential customers and any experienc…

• I See a Charge On My Credit Card, But Have Not Received My Tracking Number?

  As soon as the order is placed on the website, the credit card is charged the full amount. Since the items are made specifically for you, EastEssence needs to ensure the payment is complete before processing your order. A tracking number is sent in 5 or less business days for e…

• Does Eastessence Ship to Other Countries?

  EastEssence is based in USA, but EastEssence does ship worldwide. EastEssence's standard shipping is free to UK, Canada, EU, Singapore & Australia.

• Are My Items Made to Order?

  EastEssence.com works on a just-in-time method like DELL and the other big IT industry leaders. EastEssence uses that system innovatively in manufacturing garments. Not all but most items are made to order. This facilitates us to customize lengths, sleeve length and special mod…

• If I Change My Mind On My Order But It is Already Shipped, Can I Refuse the Package?

  No. Please accept the package and email EastEssence at returns@eastessence.com to obtain a RMA number to return the package. You have 24 hours after the standard order is placed to cancel/change it. Express orders cannot be cancelled once processed. Please call us at 510.943.40…