When Will My Box Ship?

Related FAQ

• How Do I Spend Birchbox Loyalty Points?

  Birchbox Loyalty Points can be redeemed toward orders in the Shop at any time. 10 Points = $1 to spend.  Your Birchbox Loyalty Points will be available as a payment method at checkout—just click into Payment Details beneath Shipping Method and indicate that you'd like you …

• I Can't Enter My Payment Information! Why?

  This may be related to the internet browser you’re using. If you’re using Internet Explorer, the site isn’t entirely compatible for security reasons, and you may not be able to enter your card details. Here’s how to fix it: On the top of your browser, click the icon that looks…

• What is the Cancellation Policy Of Birchbox?

  Monthly Rebillable Subscriptions can be canceled at any time in your Account Settings beneath the “Subscriptions” heading. If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.  3, 6 or 12-Month Rebillable Subscri…

• My Order Won’t Go Through! Why?

  If you’re having trouble submitting your order, try these tips:  Double-check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was entered. If you’re using a saved payment method, we recommend re-e…

• How Do Gift Subscriptions Work?

  Gift subscriptions are perfect for sending a subscription to a recipient other than yourself. Recipients will be able to personalize their subscription and manage their own account.  When placing a gift order, you’ll be able to choose when the first box ships and when your…