Why Haven’t I Received Any Emails From TVC-Mall.com?

Related FAQ

• Why is My Order Partially Shipped?

  When some of the items in your order are currently out of stock, TVC-Mall.com will firstly ship the items already in stock to avoid your waiting there. Of course weusually notify you when this happens.

• Do I Need to Pay Additional Bank Fee If I Pay By T/T (Bank Transfer)?

  TVC-Mall would not charge you any fee for bank transfer. But banks would charge bank-to-bank transfer fee.  Say you are paying for an order of $600. The bank will charge $50 for transferring, so it's altogether $650 you will submit. If you submit only $600, then the paymen…

• Must I Register to Order From TVC-Mall.com?

  It's recommended but you don't have to. TVC Mall supports guest checkout. Registering with TVC Mall, however, allows TVC-Mall.com to provide you with better support and the whole registering process should take no more than 2 minutes.

• Can the Price Be Lower?

  On TVC Mall, the price is generally lowered with the increase of quantity. So yes, the price can be lower but TVC-Mall.com need to know your order quantity or purchase plan first.

• How Soon Will You Ship My Order After I've Made My Payment?

  Normally in 2-3 working days.