SecondSpin Coupons & Promo Codes

SecondSpin FAQ

What Payment Options Does Secondspin Accept?

SecondSpin accepts the following major credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases with SecondSpin.

Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request. SecondSpin's parent company has many retail outlets nationwide. SecondSpin is required to charge sales tax in these states on all orders.

What If I Received Defective, Damaged Or Mis-shipped Items

You will receive a replacement or online credit for the item(s) and shipping and handling costs for defective, damaged or mis-shipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).

How to Cancel an Order If I Don't Want It?

Most orders are transmitted to the warehouse and various distributors within minutes of when you submit the order.
If you need to cancel an order please contact [email protected] and SecondSpin will do our best to cancel the order before it ships.

What Should I Do If I Received Defective, Damaged Or Mis-shipped Items?

You will receive a replacement or online credit for the item(s) and shipping and handling costs for defective, damaged or mis-shipped items. For all other items, shipping and handling costs cannot be refunded.

(Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).

How to Use a Gift Card

Use your gift card on an order

  • When you've selected your items, go to your CART.
  • Click on the link that reads "Do you wish to redeem a gift card?" (This is found under the product information and to the left of the promotion code field.)
  • Enter your card number and pin number.
  • Enter the amount you wish to redeem.


You do NOT have to redeem the entire gift card amount. You may enter the purchase total in your cart to redeem only that much. If you redeem the entire amount on the gift card and there is a balance left over after the purchase, you're remaining balance will be transferred to your account as online credit. You can view your online credit by going to "My Account". If you wish to have this balance put back on your card for use in store, please send an email to [email protected] Include the email address associated with your account, the amount you would like put back on the gift card, the card number and the pin number.