What If I Spend More Than $100?

For every earned 100 Points, Petco will issue $5 reward dollars to your account. For example, if you spend $200 and earned 200 Points in the same transaction, then two (2) $5 Pals Reward Dollars rewards will be added to your Account. If you spend $350 and earned 350 Points in the same transaction, then only three (3) $5 Pals Reward Dollars rewards will be added to your Account.

Related FAQ

  • How to Modify Or Cancel an Order At Petco?

    After you have placed an order, there is a very limited time in which you can cancel or modify it. Please call petco.com customer service at 1 (877) 738-6742 for assistance.

  • How Does Petco Track My Purchases and Points Earned?

    All your eligible purchases will be tracked via your Pals Rewards Program Account. Ensure you earn points for your spending by providing your Pals Rewards Member number upon checking out in-store and making sure you are signed in when you check out online at petco.com.

  • How to Contact Petco?

    Petco team is available 4am to 10pm PST, 7 days a week. Call toll free: 877-738-6742.

  • How Do I Redeem Points Earned for Pals Reward Dollars?

    Once you have earned a reward of Pals Reward Dollars, you can redeem it by:  Loading the reward to your account for automatic redemption at in-store checkout, Printing your reward voucher and presenting at in-store checkout, or Online at petco.com in your shopping car…

  • What is Cancellation and Termination Policy?

    Petco maintains the right to terminate Member's participation in the Pals Rewards Program at any time. Upon termination of the Program, Member will forfeit any inactivated Points and/or Rewards Dollars. Repeated return of merchandise for which Points and/or Pals Reward Dollars …

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