When Will I Receive the Replacement After Raising the Request?

Related FAQ

• What is a Defective/faulty Product?

  In case the product delivered is defective/physically damaged or not in a working condition, it can identified as a faulty product. For all such cases, customers can raise return/replacement request using their Gadgets360 Account online. As soon as Gadgets360 Care receives the …

• What is Gadget360's Exchange Policy?

  The Gadget360’s Exchange Policy works in the favor of customer in case where product is not received in a desirable condition. Exchange of any defective/physically damaged/Dead on Arrival product is applicable only when the customer initiates the exchange request within 48 hour…

• How Can I Place a Return Request to Gadgets360?

  Customers can follow the steps mentioned below to raise a return request online –Login to your account on Gadgets360Go to My OrdersSelect the product you want to raise a return request for and click on the Return/Replace buttonSubmit the form with all required detailsCreate a r…

• What Details are Required for NEFT Transfer?

  After customer's confirmation on NEFT refund, Gadgets360 Care Team will get in touch with the customer for Bank Name, Account Number, Account Holder's name, IFSC code and Branch name of the bank.

• How Would I Get the Refund for a COD Order?

  For all COD (Cash on Delivery) orders, an NEFT bank transfer will be done to your specified bank account. The Gadegts360 Care team will contact you to have your bank account details, which will be kept confidential. Once Gadgets360 gets the details, the refund money transfer pr…