Why Can't I Find the Product I Am Looking for On the Website?

Some items may not be available online as they are exclusive to specific retailers or resellers. If you need more help looking for an item, please contact customer service at 800.200.6177.

Related FAQ

  • What Do I Do If My Product is Defective?

    It is best to return your defective product to the original place of purchase. If the original location will not accept your return, please contact Mead.com by calling consumer affairs at 1.800.648.6323 and select Option 2.  If purchased directly from Mead.com, please comp…

  • Where Do I Find My Customer Number?

    A Customer Number is a unique number Mead.com uses to identify customers. This number allows Mead.com to easily pull up your account and information. The number is usually printed on the address label of your print catalog, newsletter or renewal mailings.

  • How Do I Get My Order Faster?

    Orders are normally processed within 24-48 hours from time of receipt and shipped "Value Shipping Method" arriving in 5-9 business days from the date you originally placed your order. For faster service, you have three expedited shipping options. When checking out of your shopp…

  • How Do I Sign Up to Receive Promotions?

    Periodically promotions and special offers are sent to customers through emails and special mailings. Registered customers can also sign up on the Manage My Account page of their account or you can sign up to receive our email exclusives by entering your email address in the lo…

  • How Can I Check the Status Of My Order At Mead.com?

    Registered shoppers can check the status of orders online by logging into their Account and visiting the Order History page. Registration is quick and easy and can be completed either during the checkout process or while placing an order on the phone with a customer service rep…

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