Why My Order Was Partially Shipped?

Related FAQ

• Can I Know the Details Of Shipping Cost?

  You can see more of your order details and delivery information in your account at www.rcmoment.com. You should firstly register an account at the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free s…

• What is Refund Policy Of RcMoment?

  Please firstly contact customer service via email service@rcmoment.com. Please mark order number, phone number and "Return" on the package, and let RcMoment know the tracking number when you send it out. For refund RcMoment will send back your money to your bank normally within…

• What is RcMoment's Free Warranty Service

  RcMoment will provide free warranty service to consuemrs within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fee…

• How to Return Items to RcMoment?

  Step 1: Please firstly contact customer service via email service@rcmoment.com. Step 2: Please mark the order number, your phone number and write dwon "Return" on the package. You should also let RcMoment know the tracking number after you have sent it out. Step 3: RcMomen…

• How to Track My RcMoment Order?

  You can follow your order during its delivery process, or after it has left warehouses. Processing: You can check the status in "My Orders" page in your www.rcmoment.com account. Shipped: Once your order has been shipped, you will receive an reminder email from RcMoment wi…