My Package Only Shows That It Was Scanned In Austin. Why Isn't My Tracking Information Updating?

Typically, Calendars.com's shipping partner scans packages twice; once when they pick it up from Austin, TX facility, and again when the package is delivered to the local postal facility.

Occasionally, packages are scanned at a sorting facility along the way.Please allow 7 business days for Standard Shipping in the U.S.This does not include holidays and weekends. If you need assistance with your order, please contact Customer Service Team.

Related FAQ

  • How Do I Print My Invoice/receipt?

    After CheckoutYou can print your invoice/receipt by clicking on the yellow, 'Print Invoice' button found on your Order Confirmation page. This button is located underneath the 'Billing Information' section of the page. You may also use your Order Confirmation email as your invo…

  • Why Isn't My Tracking Information Updating?

    Typically, the United States Postal Service scans packages twice; once when they pick it up from our Austin facility, and again when the package is delivered to the local postal facility.Occasionally, packages are scanned at a sorting facility along the way. Please allow 7 busi…

  • Why is There a Shipping Surcharge for Alaska, Hawaii, and US Territories?

    For orders shipping to Alaska, Hawaii and US Territories, we charge a flat-rate extended area shipping surcharge of $9.99 due to the cost of shipping to these areas. This extended area shipping surcharge is in addition to any applicable standard, priority or express shipping co…

  • What is DHL?

    DHL is shipping consolidator. They pick your package up from Calendars.com and deliver it to the United States Postal Service for delivery to you.Please click on the link provided in your shipping confirmation email or the link in your account to track your order.If you attempt…

  • I'm Tax Exempt. How Often Do I Have to Provide Proof Of My Tax Exempt Status?

    Calendars.com requires that customers provide proof of their tax exempt status once per calendar year.

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