OnePlus has two shipping methods for most regions - Standard and Priority. You can select one of these during checkout. The cost will be automatically calculated for your order.
When an order shows as "Processing", this is usually due to a faulty connection between the credit/debit card provider's server and OnePlus' own. In this case, the backoffice team will manually send the payment request until it's succesful, which could take up to 5 minutes. Onc…
OnePlus currently accepts payments made through credit/debit card (Visa, Mastercard, American Express) and PayPal. Please note that the availability of each payment option is subject to change.
It takes around 7 business days for payment providers to process refunds. If a product return is involved, this may take slightly longer as OnePlus need to verify the parcel has been returned. Refunds are made to the original source of payment. If you haven't received your refu…
This error means that you have exceeded the amount you can spend in a single transaction, as set by the card issuer. If this error occurs, you may contact the card issuer to adjust your limit, or try a different payment method.