Are the Packages That Ivory Ella Use Branded, Or Do They Have a Logo On the Exterior?

Related FAQ

• Can I Return / Exchange My International Order?

  Unfortunately, return portal is unable to accommodate returns for international orders. This is something Ivory Ella hopes they can offer in the future, but at this time cannot send prepaid shipping labels internationally. If you would like to return your order for a refund o…

• What is Ivory Ella's Return Policy?

  You can return any unworn and unwashed merchandise for up to 45 days from the ship date. Returns made within 45 days of the order ship date will be given a Instant Refund or refunded to the original form of payment. Returns cannot be accepted that are over 45 days old. Ivory El…

• What is Holiday Return Policy?

  Ivory Ella does offer an extended return policy for the holidays. All orders placed on or after Nov. 1st can be returned for up to 45 days after Christmas.

• Will I Receive a Tracking Number?

  Yes of course! All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. Please note that the Order Number is not your tracking number and will not work in the tracking sys…

• I Didn't Get 15% Off My Order for Referring a Friend. Why?

  Before you are sent a 15% off code for referring a friend, your friend must place an order using the 10% off coupon code you sent them. Once they do that, a discount code will be sent to you via email to use on a future order.