If I Typed the Wrong Email And/or Delivery Information, How Can I Fix It?

Related FAQ

• Can I Cancel the Order If I Change Mind?

  Yes, if you would like to cancel your order, please contact TecoBuy by submitting a support ticket to inform TecoBuy of the cancellation. TecoBuy only accepts orders to be cancelled when they are still in the processing status and the order has not been packed yet.

• Why TecoBuy's Products are Much Cheaper Compared to Other Websites / Online Stores?

  TecoBuy owns a strong product team to source and find products all over the world. TecoBuy always gets the best offers so to provide our customers with the best price.

• How Do I Know If My Order Has Been Placed Successfully?

  You will see your order ID after finishing your purchase on the Thank You Page and you will receive an order confirmation email within 1 business days when it’s successful.

• How Long is the Refund Process?

  Upon receiving your return parcel, our Technical Team will inspect the parcel or goods to make sure the return or goods meet all the Terms and Conditions, please expect the refund process to be arranged within 14 business days after the goods has returned to our Hong Kong wareh…

• Do I Need to Send My Product Back to Hong Kong for the Warranty Service?

  Yes, you must send it back to Hong Kong Return Center for any warranty and repair service. Please note that the return shipping cost will be borne by the customer.